Frequently Asked Questions
Everything you need to know about your pet's favorite gear.
How long does shipping take?
Standard shipping typically takes 7-12 business days. Once your order is shipped, you will receive a tracking number via email to monitor its progress.
What is your return policy?
We offer a 30-day return window for most items. Products must be in their original condition, unused, and with all tags attached to be eligible for a refund.
Are your pet beds machine washable?
Yes, most of our pet beds and blankets feature removable covers that are machine washable. We recommend using a gentle cycle and air drying to maintain the fabric's softness.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible payment options like Klarna and Afterpay.
How do I choose the right size for my pet?
Each product page includes a detailed size guide. We recommend measuring your pet's length and weight and comparing them to our chart to ensure a perfect fit.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary depending on the destination and will be calculated at checkout.